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Top » Catalog » Terms

TERMS
Prices and conditions of sale on all in-stock and special order merc han dise are subject to c han ge without notice. Every effort has been made to ensure the accuracy of all info rmation contained herein.

DQN Co., Ltd. (vfonex.com) makes no warranty expressed or implied with respect to accuracy of the info rmation, including price, product editorials or product specifications. Product and manufacturer names are used only for the purpose of identification only.
The image displayed for every product might not be the exact picture. This is used for display purposes only.

All implied warranties including but not limited to implied warranties or merc han tability and fitness for a particular purpose are hereby excluded.

Software Sales Final. All software sales are final. DQN Co., Ltd. (vfonex.com) will not refund money or exc han ge any software purchased.

Disclaimer of Warranties on All Software. DQN Co., Ltd. (vfonex.com) makes no warranties, either express or implied, with respect to all software and accompanying manuals and materials, regardless of their source, their quality, performance, merc han tability or fitness for any particular purpose. All such items are sold or licensed to purchaser by DQN Co., Ltd. (vfonex.com) on an "as is" basis. The entire risk as to their quality and performance is with the purchaser. Should such software prove defective following their purchase, purchaser assumes the entire cost of all necessary servicing, repair, or correction and any incidental or consequential damages resulting from any defect in such software. In no event will DQN Co., Ltd. (vfonex.com) or its suppliers be liable for direct, indirect, incidental or consequential damages resulting from any defect, even if DQN Co., Ltd. (vfonex.com) has been advised of the possibility of such damages.

Shipping charges are automatically calculated when you place your order online. If there are any miscalculations happened, we have the right to c han ge it anytime.

DQN Co., Ltd. (vfonex.com), its hardware or its software suppliers, makes no warranty, express or implied, concerning the applicability of any hardware or software to any specific purpose.

DQN Co., Ltd. (vfonex.com), its hardware or its software suppliers, accepts no liability for loss or damage caused, or alleged to be caused directly or indirectly by computer equipment or software sold by DQN Co., Ltd. (vfonex.com), including but not limited to any interruption of service, loss of business or anticipatory profits or special or consequential damages resulting from the use or operation of such computer equipment or computer software.

Condition of Sale : The terms and conditions of sale contained herein supersede all agreements made and purchase orders submitted to and accepted by DQN Co., Ltd. (vfonex.com). All agreements are contingent upon such unavoidable incidents as strikes, accidents, material shortage, or other delays beyond DQN Co., Ltd. (vfonex.com)s control.

Warranty: Items not accompanied by a warranty card are guaranteed for 90 days from date of purchase.

Warranty does not cover any damage due to accidents, misuse or negligence. All items with factory warranty for longer periods of time must be sent for repair or replacement to the factory, or authorized service center with full insurance coverage and freight charges prepaid. (Refer to Warranty Card for specific procedure.)

Returns Policy: Returns can be accepted only on brand new factory-packed merc han dise. Items returned in used or altered condition will not be accepted. Software cannot be returned. Returns or exc han ges accepted up to 7 days after arrival date. There maybe a 20% restocking charge on all returns to cover processing, insurance and bank charges. If buyer needs to return an item, call for a Return Authorization Number (RMA) and ship fully insured and freight charges prepaid. Returns without RMA number or sent freight collect will be rejected.

Software Sales Final. All software sales are final. DQN Co., Ltd. (vfonex.com) will not refund money or exc han ge any software purchased.

Claims: All merc han dise left our warehouse in good condition. The risk of loss or damage to goods shall pass to buyer as soon as such goods are picked up by carrier for delivery to buyer. Buyer should therefore inspect all packages for damages before signing delivery receipt. Claims should be filed immediately with the carrier (not with DQN Co., Ltd. (vfonex.com)) for merc han dise damaged in transit.

Delivery of merc han dise if agreed upon shall take place according to original agreement unless special circumstances prevent DQN Co., Ltd. (vfonex.com) from delivering at that previously designated item, in which case DQN Co., Ltd. (vfonex.com) shall have a reasonable period of time in which to make delivery of the item (as purchased).

Customer must be present to accept delivery. In the event that customer is unable to take delivery of the purchased item (At the originally agreed time and said customer fails to give DQN Co., Ltd. (vfonex.com) reasonable notice of such inability), there might be an additional charge for a second delivery.

Payment: Invoices are due and payable in accordance with the terms listed on the front of the invoice. An interest charge of 2% per month will be added to past due accounts.

Transportation Charges for Warranty Service. The cost of freight or transportation to and from any of DQN Co., Ltd. (vfonex.com) service centers. Required in order to complete any repair service under the terms of any manufacturers limited warranty, will be at the expense of and charged to the Purchaser.

If a check tendered for payment by the purchaser is stopped or refused by the purchaser(s) bank, DQN Co., Ltd. (vfonex.com) will have the right to charge all or part of the amount due on any bank or charge card given by the purchaser as a credit guarantee.

An y part exc han ged after the 1st day will be charged an expediting fee if the normal warranty procedures cannot be respected.

Deposits are not refundable unless otherwise specifically stated.
Opening or otherwise tampering with the system for any purpose, including upgrading, by unqualified personnel may jeopardize all warranties.

We also accept money orders, cashier(s) checks and company checks. Please make checks payable to DQN Co., Ltd. (vfonex.com). The amount of the check must be exactly the total of the order (which includes the shipping and han dling fee, and sales tax, if applicable.) We require a photocopy of these checks faxed to our office for verification.

NOTE: Unfortunately, we do not do terms with resellers. If you cannot provide the necessary info rmation to set up terms, please contact our sales department, email: sales@vfonex.com.

 

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